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Unit 52, Coalbrookdale Road
Clayhill Ind Park, Neston, CH64 3UG
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Our Privacy Policy

Last Updated 12/04/2020

What is this Privacy Policy for?

This privacy policy is for this website [www.rhinotowbarsandtrailers.co.uk] and owned by [Luke Challoner T/A Rhino Towbars and Trailers] and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Cookie Policy

This website uses cookies to enhance your browsing experience and for data tracking and analytics purposes. Data tracked includes but is not limited to; Your browser type, your device details, your country in which you are browsing, and your language.

GDPR (General Data Protection Regulation)

The GDPR is an EU regulation laying out policies for websites collecting and storing personally identifiable data of EU citizens. Rhino Towbars and Trailers (this website) uses Google Analytics cookies to track views and visits to this site. Our implementation of Google Analytics does not store any personally identifiable information.

We collect personally identifiable information with your express permission when you send us a contact form with your personal information enclosed. The information you provide us in this contact form is added to our records only when your deposit is paid and therefore you become a customer. Rhino Towbars and Trailers Ltd keep some basic information (your name and contact details) for our records. You may request that this information be destroyed at any time and free of charge. You may make a request for the personal information we store about you at any time and free of charge.

When making a deposit or payment through our site we use a third-party service called WorldPay, therefore at no point does Rhino Towbars and trailers handle or store your payment details or card details.

External Links

lthough this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/ banner/ image links to other websites, similar to; www.facebook.co.uk or Facebook.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.